Silver Series™
We strive to extend the life of the Rockwell Automation products you use to control your process. Now, with the Rockwell Automation Silver Series program, we offer you the ability to plan for and manage the migration from retiring to current Rockwell Automation products.
What the Silver Series Program Offers
When it is clear that we cannot continue to build a specific product, we designate that product as Silver Series. Silver Series is a designation we give to existing products BEFORE we can no longer offer them for sale. These are products — controllers, I/O modules, operator interface devices, and others – that you may currently have installed in your plant. This designation means that the product will continue to be manufactured, but for only a limited time, until the product's Silver Date. The Silver Date is the last date Rockwell Automation will accept orders for new product shipments, terminating its Silver Series status. The product is no longer offered for general sale. This gives you:
- time to buy spares
- time to consult with us about a transition plan
- time to schedule and budget for updates
- time to migrate to newer products
Before a product becomes inactive, the Silver Series designation offers you:
- Time to Plan — By knowing that a product will soon be unavailable as a replacement, you can choose when to migrate to newer technology, include an upgrade in your planning cycle, and manage your spare parts inventory.
- Direction for the Future — We also offer direction for both replacement and reuse of products with the intent of allowing you to retain much of the equipment you may have installed and working. The migration is planned.
When a product is no longer available for sale, we announce that the product has become "inactive". For our customers, this means we are still keeping an inventory of components to allow us to repair and support their installations. We strive to postpone the transition to inactive status as long as possible, but when it happens, our goal is to help our customers reuse as much of their existing architecture as possible.
- Want help with your conversion? Consider our GMS Conversion Services.
- Find out about the migration incentives we're offering in the Step Forward™ program.
- For products that have become "inactive," technical support continues to be available via our Legacy Product Support Per Incident and Annual Contract Programs.