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Drives Service & Support > Product Advisories > RSLogix 5000 Version 16.00.00

Ref: ACIG 2007-08-001 Rev. 1
Date: August, 2007
Re-Issued Date: December, 2007

-Issue Description-

With the RSLOGIX 5000 SOFTWARE, VERSION 16.00.00 and Logix5000 Firmware, Version 16 and, hereafter referred to as version 16, the following functional issues exist:
Functional Issue – Creating a Large Rung (with many instructions) on One Workstation May Cause an Empty Rung to Be Created on Another Workstation or Session of RSLogix 5000 Software (RSLogix 5000 Software Issue) With two or more instances of RSLogix 5000 software running online to the same controller, it is possible to create or edit a large rung for one of the instances and have the rung be uploaded and displayed as an empty e-rung on the other instance. It does not matter if the two or more instances of RSLogix 5000 software are running on the same workstation or two or more different workstations. This functional issue occurs in Remote Run mode upon assembling or finalizing the creation or edit of a rung. The controller still contains the correct rung, but the risk is that an operator seeing the empty rung on the other instance will delete that rung and will at that point have unknowingly deleted a valid rung in the controller. This rung deletion could occur hours or days after the original rung edit.

Functional Issue – Add-On Instructions Yield Unexpected Results (Logix 5000 Firmware Issue)

  • When calling an Add-on-Instruction, if the data types of the tags passed into or out of the instruction do not match the parameter definitions, unexpected behavior can result.
  • Inside of the logic of an Add-on-Instruction, reading a tag of type INT could yield incorrect results.

-Temporary Workaround-

Functional Issue – Creating a Large Rung (with many instructions) on One Workstation May Cause an Empty Rung to Be Created on Another Workstation or Session of RSLogix 5000 Software (RSLogix 5000 Software Issue). To get the workstation to re-upload that rung, follow these steps.

  1. Take the workstation offline.
  2. Close the project, and reopen it.
  3. Examine the offline project to see if the e-rung exists. If the e-rung exists, then this project has lost the rung changes (most likely because of a project save) and you should not go online to the controller. A full upload is necessary. If the e-rung does not exist, then you should go back online with the controller. Going back online, uploads any changes in the controller and correctly uploads the rung changes.

Functional Issue – Add-On Instructions Yield Unexpected Results (Logix5000 Firmware Issue)

  • Insure each tag you pass into an out of an Add-on-Instruction is the same data type as the parameter you are passing it to.
  • Avoid using INT data type tags inside of an Add-on-Instruction (this applies to parameters and local tags).

-Product Identification-

Product affected by this Mandatory Product Service Advisory includes RSLOGIX 5000 SOFTWARE with the following catalog numbers and versions:

  • Version 16.00.00
  • 9324-RLD000xxE
  • 9324-RLD200xxE
  • 9324-RLD250xxE
  • 9324-RLD300xxE
  • 9324-RLD300NXxxE
  • 9324-RLD600xxE
  • 9324-RLD600xxF
  • 9324-RLD700NXxxE

    * Replace xx with the appropriate language code where: DE = German, EN = English, ES = Spanish, FR = French, IT = Italian, PT = Portuguese, JP =Japanese, KO = Korean, and ZH = Chinese.

Following are the firmware releases affected by these functional issues.

  • 1756-L55Mxx V16.03 - V16.04
  • 1756-L60M03SE V16.03 - V16.04
  • 1756-L61, 1756-L62, 1756-L63 V16.07 - V16.09
  • 1756-L64 V16.02 - V16.03
  • 1768-L43 V16.07 - V16.09
  • 1769-L31, 1769-L32C, 1769-L32E, 1769-L35CR, 1769-L35E V16.03 - V16.04
  • 1794-L34 V16.01 - V16.02
  • DriveLogix 5730 V16.03 - V16.04
  • SoftLogix 5860, 5830, 5810 V16.00.00

- For product identification, see the Activation Certificate packaged with your software.
- Rockwell Automation made available the affected products between January 2007 and present.

-Issue Correction-
The functional issues described above will be corrected in version 16.03 of the RSLogix 5000 SOFTWARE and the accompanying firmware of the Logix5000 controllers.

  • Install the version 16.03 of the RSLogix 5000 software on all workstations, so that rungs will be correctly displayed on the other instance of the software.
  • Flash the Logix5000 controllers with the accompanying firmware included with version 16.03 of RSLogix 5000 software for the Add-on Instructions to yield expected results.
  • RSLogix 5000 v16.03 and relative firmware will be available for download from the My Support site in August 2007.

-Requested Customer Action-
Each notified customer should take the following actions:

  • Confirm that you have the affected products.
    • RSLogix 5000 Software, version 16.00.00
    • Logix5000 Firmware version 16 (see revisions affected)
  • Immediately contact your local Rockwell Automation Sales and Support office to determine the appropriate course of action. Together, the local office and you will determine the correction for your situation.
  • If you have transferred ownership of the affected product to another company or individual, you should immediately contact your local Rockwell Automation Sales and Support office with contact information for the new owner of the affected product and forward the notification to the new owner of the affected equipment.