Setting Up & Using HyperTerminal® for Flash Updates

This page contains instructions to help you:

Setting Up HyperTerminal

The HyperTerminal program bundled with the Microsoft Windows operating systems is provided by the Hilgraeve Company. The version that comes with Windows 95 can have occasional interruptions during a transfer process, which will cause the flash download process to fail ("Transfer canceled..."). Early versions of Windows NT, Windows 2000 and Windows XP also had issues. Issues with Windows 98 or XP are unknown. If you experience problems using HyperTerminal, it is recommended that you upgrade the latest service pack for your operating system. If you still have problems, upgrade to Hilgraeve's HyperTerminal Private Edition (HTPE) version, which is available for download from the Hilgraeve web site. Please note that there are specific licensing requirements for HTPE.
  1. Start HyperTerminal.
  2. When the Connection Description dialog opens, you are prompted to enter the name of the new connection. Enter a name and click OK.
  3. When the Connect to dialog opens, change Connect using to Direct to COM1.
  4. Click OK to continue.
  5. When the COM1 Properties dialog opens, use these settings:
  6. Click OK.
  7. When the main window for HyperTerminal appears, select File > Properties in the menus.
  8. Select the Settings tab.
  9. On the Settings tab, set Emulation to VT100.
  10. Click OK.
  11. Press the Esc key on your keyboard to call up the main menu in the serial adapter. (If you see non-readable characters, you have selected the wrong data rate and need to start over at step 1.)

Using HyperTerminal to Flash Update Your Device

ATTENTION: Once a flash upgrade has been started, do not remove power from the drive until after the download process has completed. If power is removed before the download process completes, the device being flashed may potentially become damaged.
Use this procedure to download the each of the flash files to the device. If multiple flash files are required, you must download them in the order prescribed in their accompanying upgrade PDF file. Follow these steps to download each flash file:
  1. Press the 3 key on your keyboard to select 3 > Flash Upgrade.
  2. All flashable devices will be displayed in a list. Press the number on the keyboard that corresponds to the device that you want to flash update.
  3. Read the information displayed about the flash process. When finished Press the Y key on the keyboard to proceed.
  4. In the HyperTerminal menus, select Transfer > Send File.
  5. When the Send File dialog opens, change the Protocol to Xmodem.
  6. Click the Browse button to locate the file to be transferred.
  7. When the Select File to Send Dialog opens, locate the flash file on your PC.
  8. Select the file and click Open to close the Select File to Send dialog.
  9. Click Send to close the Send File dialog and start the download process.
  10. The status is displayed during the transfer process. When complete, verification is provided on the HyperTerminal screen.
  11. Press any key (on the keyboard) to continue.